OpenTable vs TouchBistro
OpenTable
Reservations, waitlist, and diner-discovery network for restaurants
Kitfinch pick for 1 job across 1 trade.
From$149/mo
BasicLast verified 45 days ago
TouchBistro
iPad-based restaurant POS with reservations and online ordering add-ons
From$69/mo
Point of SaleLast verified 48 days ago
How they differ
| Feature | OpenTable | TouchBistro |
|---|---|---|
| Entry price | $149/moBasic | $69/moPoint of Sale |
| Free plan | Not stated | Not stated |
| Free trial | Not stated | Not stated |
| Point of sale | — | |
| Reservations & waitlist | ||
| Online ordering | — | |
| Suits | restaurants | restaurants |
Users on the horizontal axis. Entry plans only, from verified prices; yearly prices divided by 12; vendor minimums applied; a line stops where a plan's user cap is reached. Taxes and add-ons excluded.
OpenTable
Strengths
- Large consumer diner network can bring in new guests beyond a restaurant's own site
- Mature, widely recognized reservations product with host-stand and waitlist tools
- Integrates with many existing POS systems
Drawbacks
- Pricing page was not reachable this session (connection blocked); plan pricing was not verified directly
- Per-cover or per-reservation fees on some plans can add up for high-volume restaurants
TouchBistro
Strengths
- Runs on familiar iPad hardware, which can lower up-front hardware cost
- Full POS feature set (tableside ordering, floor plan, staff management) included at the starting price, no feature gating
- Reservations and online ordering available as companion products in the same family
Drawbacks
- The starting price is for the core POS bundle only; reservations and online ordering are typically separate add-on products
- Best fit for table-service restaurants, less commonly used for quick-service
Frequently asked questions
What do OpenTable and TouchBistro have in common?
Both cover reservations & waitlist.
Is OpenTable cheaper than TouchBistro?
On entry plans for one user, OpenTable costs $149 a month and TouchBistro $69 a month, so TouchBistro is cheaper to start. The gap changes with team size and billing terms; see the chart above.