FieldPulse

In short

FieldPulse is field service software built for trade businesses running more than one crew, covering scheduling and dispatching, estimates and invoices, job costing, and customer management in one platform, with optional add-on modules for a VoIP phone system, AI call handling and fleet tracking from the same vendor.

Pricing is seat-based and quoted per business rather than published on a rate card, which lets the cost flex with crew size but means a business has to talk to sales before it sees a number.

It's positioned as a step up from a lighter scheduling app once a shop needs job costing, multi-crew dispatch, or wants its phone system and fleet tracking under one roof instead of three separate subscriptions.

Key features for growing trade businesses

Who it's for

FieldPulse fits a growing plumbing, HVAC, electrical, roofing or landscaping business that has outgrown a bare-bones scheduling app and wants job costing and multi-crew dispatch in the same system it uses for estimates, invoices and payments. Its optional Engage phone system, Operator AI call handling, and fleet tracking add-on suit a business that would rather buy those from its existing field service vendor than stitch together a separate phone platform, a separate fleet-tracking subscription like Samsara or Motive, or a separate time-tracking tool.

Who should skip it

A business that wants to see a rate card before talking to anyone will find FieldPulse's sales-quote process a mismatch, since none of its plan tiers or per-seat rates are published.

A solo operator or very small crew that only needs basic scheduling and invoicing, without job costing or multi-crew dispatch, is likely paying for more platform than it needs, and a simpler tool with published pricing, like Tradify, may fit better.

How it handles scheduling, estimating and job costing

FieldPulse's scheduling and dispatching board shows technician assignments and job status directly on a map, letting an office track whether a job is scheduled, on the way or in progress without a phone call to the field.

Estimates and invoices support digital signature capture and a pricebook for consistent, tiered pricing across jobs, and job costing tracks project costs against revenue so an owner can see which jobs, crews or job types are actually profitable rather than only totaling revenue.

Dashboards and reporting add more than sixty prebuilt reports covering sales by service and team member performance, alongside the option to build custom reports.

How the add-on modules work

Operator AI is a 24/7 AI dispatcher that engages only when a live agent is unavailable, for calls FieldPulse describes as after-hours, declined or overloaded. It uses conversational scripts to qualify a lead, routes urgent requests with priority, and books the appointment directly into FieldPulse's own scheduling system, syncing across teams to prevent double-booking.

Fleet tracking is a separate add-on that shows live GPS vehicle location on the same dispatch map, with driver-behavior alerts for speeding or hard braking, geofencing alerts when a vehicle enters or exits a set area, and automated maintenance reminders, rather than requiring a standalone fleet-tracking subscription from a vendor like Samsara or Motive.

Engage, FieldPulse's VoIP phone system, is priced separately by line and license rather than bundled into the seat cost.

Integrations

FieldPulse integrates with QuickBooks for accounting, Angi for lead generation, CompanyCam for job photos, NiceJob for review requests, Reece for supplier ordering, and Marketing 360 for marketing, alongside its own built add-ons (Engage, Operator AI, ClearPath, Pricebook, Payments, Financing and fleet tracking) that plug into the core platform rather than requiring an outside vendor for those functions.

Alternatives

• Tradify if you want simple, published per-user pricing and a real free trial instead of a sales-quote process, and your crew is small enough that per-user pricing does not scale against you.
• Jobber if you want published plan pricing and a strong customer self-serve portal rather than seat-based sales quoting.
• Connecteam vs FieldPulse for how FieldPulse's all-in-one job and payments platform compares to a workforce-and-time-clock layer you'd run alongside separate job software.

How we reviewed it

We checked FieldPulse's features page for its scheduling, estimating, invoicing, job costing, payments and customer portal tools, its pricing page for how its seat-based, quote-only structure and add-on pricing work, its homepage for target trades and its core positioning, its Operator AI feature page for how the AI dispatcher qualifies and books calls, and its fleet tracking feature page for what that add-on covers. A handful of guessed URLs for a help center and additional add-on pages returned not-found errors and were dropped rather than guessed at further. We did not confirm any dollar figures, since FieldPulse quotes pricing per business through a sales conversation rather than publishing a rate card.