Aircall vs Nextiva
Aircall
Cloud business phone system with call routing built for small teams
From$30/user/mo
Essentials, billed annually, 3-user minimumLast verified 48 days ago
Nextiva
Business phone, video, and customer engagement platform
From$15/user/mo
CoreLast verified 45 days ago
How they differ
| Feature | Aircall | Nextiva |
|---|---|---|
| Entry price | $30/user/moEssentials, billed annually, 3-user minimum | $15/user/moCore |
| Free plan | Not stated | Not stated |
| Free trial | Not stated | Not stated |
| Phone & answering | ||
| Suits | plumbers, HVAC companies, electricians, roofers, landscapers | plumbers, HVAC companies, electricians, roofers, landscapers |
Users on the horizontal axis. Entry plans only, from verified prices; yearly prices divided by 12; vendor minimums applied; a line stops where a plan's user cap is reached. Taxes and add-ons excluded.
Aircall
Strengths
- Call routing and shared numbers make a small team sound bigger
- Deep integrations with CRM and helpdesk software
- Per-license annual pricing is competitive against other cloud phone systems
Drawbacks
- Advanced analytics and coaching features are limited to the Professional tier
- Per-license pricing adds up as a team of dispatchers and CSRs grows
Nextiva
Strengths
- Phone, video, and team chat bundled into one subscription
- Engage tier adds review and survey tools useful for local businesses
- Scales up to a full contact center plan if call volume grows
Drawbacks
- Small-business pricing requires a 12-month minimum commitment
- Contact center-grade plans require a custom sales quote
Frequently asked questions
What do Aircall and Nextiva have in common?
Both cover phone & answering.
Is Aircall cheaper than Nextiva?
On entry plans for one user, Aircall costs $90 a month and Nextiva $15 a month, so Nextiva is cheaper to start. The gap changes with team size and billing terms; see the chart above.