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Prices last checked Oct 5, 2026
Kitfinch
Best software forPlumbersHVAC companiesElectriciansRoofersLandscapersDentistsSalons & spasRestaurantsGeneral contractorsPest control companiesCleaning companiesSpas

Nextiva vs Smith.ai

By Amine from KitFinch Prices verified Oct 5, 2026How we pick

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Nextiva

Business phone, video, and customer engagement platform

From$15/user/mo
CoreLast verified 45 days ago
Visit Nextiva(opens the vendor site in a new tab)Pricing
Smith.ai

Live virtual receptionists and AI voice agents that answer for your business

Kitfinch pick for 1 job across 8 trades.

From$300/mo
StarterLast verified 45 days ago
Visit Smith.ai(opens the vendor site in a new tab)Pricing

How they differ

FeatureNextivaSmith.ai
Entry price$15/user/moCore$300/moStarter
Free planNot statedNot stated
Free trialNot statedNot stated
Phone & answering
Suitsplumbers, HVAC companies, electricians, roofers, landscapersplumbers, HVAC companies, electricians, roofers, landscapers
Monthly cost by team sizeNextiva (Core)Smith.ai (Starter)
$0$100$200$3001361015

Users on the horizontal axis. Entry plans only, from verified prices; yearly prices divided by 12; vendor minimums applied; a line stops where a plan's user cap is reached. Taxes and add-ons excluded.

Nextiva

Strengths

  • Phone, video, and team chat bundled into one subscription
  • Engage tier adds review and survey tools useful for local businesses
  • Scales up to a full contact center plan if call volume grows

Drawbacks

  • Small-business pricing requires a 12-month minimum commitment
  • Contact center-grade plans require a custom sales quote

Smith.ai

Strengths

  • Live receptionists plus AI voice agents under one plan
  • Appointments booked directly into the business calendar
  • Call qualification and routing reduce time spent on unqualified leads

Drawbacks

  • Per-conversation pricing structure makes cost variable and harder to budget
  • Overage rates on outgrown plans can get expensive

Frequently asked questions

What do Nextiva and Smith.ai have in common?
Both cover phone & answering.
Is Nextiva cheaper than Smith.ai?
On entry plans for one user, Nextiva costs $15 a month and Smith.ai $300 a month, so Nextiva is cheaper to start. The gap changes with team size and billing terms; see the chart above.

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