Close vs ServiceTitan
Close
CRM built for small sales teams that call and text leads directly
From$9/user/mo
Startup, billed annuallyVerified Sep 24, 2026
ServiceTitan
Enterprise-grade operating system for larger HVAC, plumbing, and electrical shops
How they differ
| Feature | Close | ServiceTitan |
|---|---|---|
| Entry price | $9/user/moStartup, billed annually | Check price on vendor site |
| Free plan | Not stated | Not stated |
| Free trial | Not stated | Not stated |
| Scheduling & dispatch | — | |
| Invoicing & payments | — | |
| CRM & customer records | ||
| Suits | plumbers, HVAC companies, electricians, roofers, landscapers | plumbers, HVAC companies, electricians, roofers, landscapers |
We don't have a verified price for both Close and ServiceTitan yet, so we can't chart the cost by team size. Check each vendor's pricing page.
Close
Strengths
- Built-in calling and texting rather than bolted-on integrations
- Pipeline view suited to longer sales cycles like roofing or remodeling
- Annual billing meaningfully lowers the per-user price
Drawbacks
- Not built around job scheduling or field service workflows
- Entry Solo plan is limited to a single user
ServiceTitan
Strengths
- Deep reporting on marketing spend and technician performance
- Built-in financing and membership/maintenance-agreement tools
- Scales to multi-location, multi-crew operations
Drawbacks
- No public pricing; requires a sales call and custom quote
- Implementation and per-technician costs are steep for small shops
Frequently asked questions
What do Close and ServiceTitan have in common?
Both cover CRM & customer records.
Which is cheaper, Close or ServiceTitan?
We can only answer that with prices verified on both vendors' pricing pages, and we don't have that for ServiceTitan right now. Check the vendor sites for current prices.